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August 11, 2023

Account Manager

DMH is looking for an Account Manager with at least 2 years of advertising agency experience to help support the work we do for our valued clients. In this role, you’ll help manage projects big, medium, and small, ensuring that our work meets deadlines and best practices. You’ll be the one making sure our internal teams have all the information they need to succeed.

You’ll also need to be an extremely responsive, detail-oriented, and a strong communicator. Account Managers are in the trenches tasked with handling the day-to-day operation of agency projects like writing creative briefs, scheduling meetings, monitoring deadlines and client deliverables, and scheduling tasks for the creative team.

We’ll teach you what you need to know about DMH, but you’ll need to know the ad agency industry to succeed here.

Essential Functions & Responsibilities:


Client Relationship

  • Have a good understanding of client’s business, industry and competition
  • Understand and manage key contacts for any partner relationships (other agency partners or DMH partners)
  • Be responsive and professional, begin to develop ideas to grow assigned client business
  • Initiate client projects
  • Secure client approval on creative briefs

Agency Stewardship

  • Manage the balance of demanding client requests and overall agency priorities
  • Consistently bring ideas to the table
  • Demonstrate the ability to maintain grace under pressure
  • Understand problem solving and involving a supervisor immediately if/when problems arise

Job Specific Process

  • Writes clear and effective creative briefs and brand attributes documents
  • Demonstrates ability to lead the initiation of projects with the internal teams
  • Demonstrate a thorough understanding of all DMH processes and can independently manage them

Information Gathering Requirements

  • Demonstrate thorough understanding of different tactical executions and their unique requirements
  • Proven ability to ask good questions

Financial Management

  • Monitors project budgets and deadlines
  • Understands compensation agreement between client and agency
  • Monitors internal billing process and client invoices

We have a hybrid working model where employees need to be able to commute to our Kansas City office location weekly.

Please send us your cover letter and resume today.

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